Privacy Policy & Guest Data Protection

Real Morocco Vibe (“we,” “our,” or “us”) is a premier private Destination Management Company based in Marrakech, Kingdom of Morocco. We are committed to protecting the privacy and personal data of our guests, partners, and website visitors in accordance with international data protection standards.

This Privacy Policy applies to all information collected through our website (realmoroccovibe.com), our inquiry forms, WhatsApp communications, email correspondence, and any other channels through which you interact with us.

When you submit a travel inquiry or booking request:

• Full name, email address, and phone/WhatsApp number
• Travel preferences (destinations, dates, accommodation style, party size)
• Special requests, dietary requirements, or celebration details
• Passport information (only when required for booking confirmations)

Automatically collected data:

• Website browsing data (pages visited, time on site)
• Device and browser information
• IP address and general geographic location

We understand that our guests include discerning travelers, high-profile individuals, and families who value discretion. Your travel itineraries, accommodation details, and personal preferences are treated with the highest level of confidentiality.

• Travel itineraries and guest details are shared only with the specific service providers directly involved in your journey (e.g., your assigned riad, chauffeur, or guide)
• We never disclose guest identities, travel dates, or itineraries to third parties for marketing or any other purpose
• All team members sign confidentiality agreements as a condition of employment
• Guest data is stored on secure, access-controlled systems

Information submitted through our website inquiry forms and WhatsApp communications is transmitted securely and used exclusively for the purpose of designing and confirming your bespoke travel experience.

• Form submissions are encrypted via HTTPS/SSL
• WhatsApp communications are end-to-end encrypted
• Inquiry data is retained for 24 months after your journey concludes, then securely deleted
• You may request immediate deletion of your data at any time by contacting us

We do not sell, rent, trade, or otherwise share your personal information with third-party marketers, advertising networks, or data brokers. Your data is never used for unsolicited communications.

The only entities that may receive limited guest information are:

• Direct service providers essential to your booked journey (accommodations, transport)
• Legal authorities if required by Moroccan or international law

Our website uses a minimal number of cookies to ensure a seamless browsing experience:

• Essential cookies: Required for website functionality and form submissions
• Analytics cookies: Anonymous, aggregated data to help us understand how visitors use our website — no personally identifiable information is collected
• We do not use advertising or tracking cookies

You may disable cookies in your browser settings. Please note that some website features may not function properly without essential cookies.

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data at any time
• Withdraw consent for data processing
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at contact@realmoroccovibe.com or via WhatsApp at +212 628-144839.

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us: